Customer Testimonials

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Google Jun 28, 2022

I had a wonderful experience purchasing a used vehicle. The process was stress free and pleasant. Thank you for the great service Alejandro and Caleb. I highly recommend them.

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Google Jun 28, 2022

Oscar did an amazing job helping me get the perfect car for me and my family. I would highly recommend him to friends and family or anyone looking into purchasing a car.

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Google Jun 26, 2022

My overall experience here is very friendly. The sales person that helped Guísela was really helpful and helped us through the whole process.

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Google Jun 26, 2022

Our salesman Caleb did a good job👍

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Google Jun 24, 2022

Highly recommend requesting nick for you car purchasing! Really professional & great customer service! Gave us an amazing deal! Couldn’t be more happier!

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Google Jun 23, 2022

Had a great experience with our Sales representative Caleb Cavazos. I highly recommend him to be your next sales representative.

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Google Jun 22, 2022

I had an amazing first time experience here thanks to Nick Siles! He was very helpful and patient with us. I was recommended here and I definitely do not regret going.

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Google Jun 21, 2022

Esequiel Cervantes was very helpful and knowledgeable with the vehicles they have. He also went out of his way to show me other vehicles in their other lots.

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Google Jun 18, 2022

Me gusto atienden muy bien y ta ayudan muncho muy buen trato. Gracias por mi nueva troca

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Google Jun 18, 2022

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Google Jun 17, 2022

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Google Jun 16, 2022

Had a great experience purchasing our 2015 Suburban with Caleb. In and out quickly. For a great salesman look for Caleb Cavazos.

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Google Jun 14, 2022

They were extremely nice and helpful.. special thanks for Mr Fred who fished me in and Miss Guisela who hooked me to buy a vehicle..

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Google Jun 12, 2022

Fred Carreon and the staff were very accommodating in the purchase of our GMC truck!

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Google Jun 12, 2022

Oscar and Fred helped me get into a vehicle I never dreamed of owning! They are both outstanding salesmen through the entire process. Thank you Bert Ogden Thank you Oscar and Fred!

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Google Jun 11, 2022

We were at Bert Ogden Mercedes this morning and Guisela was an outstanding customer service oriented sales person she helped us out with exactly what we needed and fit us into the most comfortable, the most luxurious, the most price compatible vehicle on the lot! I have bought many cars from her and will continue to do so in the future I trust her with the decisions that she makes as a salesman sales person as I was! You seller has a strong worth of work ethic and a hard charging demeanor about her that is truly one of a ...

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Google Jun 10, 2022

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Google Jun 10, 2022

Love the service ,very HAPPY WITH SALES PERSON, WAS VERY HELPFUL

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Google Jun 9, 2022

Esequiel Cervantes was are salesman. Great help with the best deals 👍🏻

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Google Jun 8, 2022

Guisela is very helpful and making sure you understand step of the process. Excellent kind and does her best to help out the customer needs. Totally recommend her. Awesome lady.

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Google Jun 8, 2022

Nick Siles was very helpful and attentive. Thank you so much for your patience and staying so late to answer all our questions and be sure we didn’t leave empty handed.

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Google Jun 8, 2022

Caleb did a fantastic job . Made it an easy purchase with no hassle

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Google Jun 7, 2022

Thank you nick siles for helping me with getting my car 🔥 awesome and helpful worker

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Google Jun 7, 2022

Looking for the of my dreams and the sales lady Guisela made it easy and comfortable to find it and buy it. Thank you!

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Google Jun 7, 2022

Awesome service from the team at Bert Ogden!! I didn’t make an official appointment and was still taken care of immediately by Guisela who was ready to answer my questions. She did have an appointment scheduled for the morning but made sure to pass me off to another employee, Oscar, who also provided me with a lot information and help!! Oscar took care of the paperwork and made the process quick and easy. Anyone looking for a new vehicle should definitely give Bert Ogden a look!

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Google Jun 5, 2022

Great customer service by the entire Bert Ogden staff. Highly recommended. Most definitely Oscar to our family & friends.

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Google Jun 5, 2022

Guisela was absolutely amazing! She was patient, made everything very clear and completely honest!

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Google Jun 2, 2022

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Google Jun 1, 2022

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Google Jun 1, 2022

Nick really helped us with finding the right car and at a great deal. Definitely recommend stopping by and getting your business done with Nick. He was patient and took us to other dealerships to find the right car!!

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Google May 31, 2022

My experience was amazing and Guísela really helped me find a vehicle. Service is amazing and I’m really glad I bought my vehicle here.

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Google May 30, 2022

Great customer service! Sales representative Nick Siles was very helpful, thoughtful of our needs. If you looking for great friendly service and a person who accommodates to your needs he is the person to ask for. Thank you for caring enough in helping us get into a vehicle Nick!

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Google May 29, 2022

was bery good service, answered questions very well and give my a cookie and something to drink and super nice miss guisela was a very nice person and help us very well!!!!

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Google May 28, 2022

Great person and good at braking every down and takes its time to explain everything to you

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Google May 28, 2022

Great customer service . Thank you so much Guísela !!!

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Google May 28, 2022

Perfect customer service from managment and sales rep Nick Siles really helped me get into the car i wanted.

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Google May 28, 2022

Thank you for helping out my mom Adela Salas on her new vehicle purchase

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Google May 25, 2022

Thank you nick for the help! He helped me get my first car and gave great service!

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Google May 25, 2022

My experience was awesome! I got the truck I’ve always wanted, my sales lady Guisela Castro is down to earth.

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Google May 24, 2022

It’s was a pleasure working with Caleb! nice work to attend me with the purchase of my truck! Quick service with the financing! 100% satisfactory!

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Google May 24, 2022

Excellent customer service, Guisela has great customer service skills. Thank you for the opportunity

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Google May 22, 2022

Excelente servicio de parte del Señor Rafael Peña, mi esposa yo quedamos muy satisfechos con nuestra compra hoy. Este lugar nos a dado muy buen servicio, y lo seguiré recomendado.

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Google May 22, 2022

Customer service was excellent, our sales lady guísela attended us with the best customer service! I highly recommend her for your next sale! Thank you

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Google May 22, 2022

Nick Siles was very helpful in getting the most for our trade and got us to drive away with a almost brand new suv. Highly recommend Bert Ogden Rio Grande Valley. Always great service here.

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Google May 22, 2022

Great Service with Oscar!!! Super Helpful

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Google May 21, 2022

Thanks nick for giving me a great price for my first car.

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Google May 21, 2022

Sales consultant was very attentive while i was shopping for my car. He was very patient and took.his time to show me the cars. I would very highly recommend him to my famiy and friends.

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Google May 20, 2022

Phenomenal customer service from Esequiel Cervantes It was my first time purchasing a vehicle. I walked in a certain figure in mind. He understood my needs and met them with 100% satisfaction. I strongly recommend Esequiel to anyone. Ps.thank you for being attentive with our children.

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Google May 20, 2022

Want to give a Shout Out to Nick S. for Helping Me Out today on my purchase of a new Vehicle for My Wife. Very Helpful and Corteous. Recommend everyone out there and Ask for him if looking for a Vehicle.

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Google May 19, 2022

Thanks nick appreciate it

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Google May 18, 2022

From the.first.phone.call to the end of the process Guisela was friendly and totally helpful. Made the usually stressful auto purchase very easy and made sure all questions and concerns were addressed. Would not hesitate recommending the dealership or Guisela. Also the F&I process went very smoothly. Thanks for all your help..

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Google May 18, 2022

Very good service! Totally recommend coming here.

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Google May 17, 2022

Thanks Gisela for all the help! Much appreciated.

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Google May 17, 2022

Oscar Gracia was a great salas man helped me and my husband.I recommend coming to Bert Ogden outlets in Mercedes. Thank you so much Oscar.

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Google May 17, 2022

Esequiel Cevantes really came through for my daughter. She had just come down from college for a quick visit when her vehicle literally died as soon as she got home. Came to Bert Ogden Auto Outlet and Esequiel hooked her up. Thanks Esequiel.

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Google May 17, 2022

Esequiel (Zeke) was amazing! From the moment we came in he was hands on helpful and understood I needed to get a car ASAP as I needed to head back to college. He fought for me to have the car payments that worked best for me! Truly the best help I got especially since I am financing my first car.

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Google May 16, 2022

Had a great experience with Esequiel Cervantes. Quick and easy

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Google May 15, 2022

Caleb was helpful in every way possible to get me into my new truck

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Google May 14, 2022

Received excellent treatment by Nick Siles. He really helped me out. Needed a car ASAP and he made it happen.

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Google May 14, 2022

All personal was outstanding, Gisela and Edger great people. And very happy with our purchase. Over all great customer service thank you…

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Google May 13, 2022

Quick and easy work with Esequiel Cervantes... Works great and he's ready with the answers your looking for.

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Google May 13, 2022

I came in a nervous wreck. Met with Guisela and she totally help the ease of getting into my new vehicle. Good very good care of me and here I go...new car!! Sounds like a roadtrip. By all means go see them!! Bringing a friend on Saturday. Woooohh!!

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Google May 13, 2022

Caleb was very friendly, professional and got us a great deal! Thank you! 🤗

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Google May 11, 2022

Great Staff! And Great Service! For All Your Vehicle Needs Or Enquires Ask For Nick!

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Google May 10, 2022

Oscar was amazing and very helpful . He helped me get my dream car 🖤 good customer service

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Google May 10, 2022

thanks to guisela i was able to get a car in my budget and really helped me get everything i wanted. she really listened to me and helped me find the perfect starter car. super friendly and an amazing environment that she created for me. beyond excited to drive my new car, thank you guisela for everything.

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Google May 10, 2022

I finally got to experience what a good car sales person is !!! Guisela was amazing she did such a good work today with helping my brother and I get our vehicles! This is going to be my 3rd vehicle and I have never had such an amazing satisfaction as I got today ! Thank you so much for your heard work and I wish you nothing but success in your future accomplishments !!🎉

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Google May 10, 2022

Thank you for all your amazing help. I really loved my truck. Thanks you Oscar for you help and time through the process to take my truck home today.

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Google May 9, 2022

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Google May 7, 2022

Esequiel Cervantes was friendly and helpful.

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Google May 5, 2022

NICK SILES WAS A GREAT LISTENER AND ENSURED THAT I LEFT THE LOT WITH THE VEHICLE THAT I REALLY WANTED AND STAYED WITHIN MY BUDGET.

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Google May 4, 2022

Esequiel Cervantes was exceptional and friendly, if your looking for a great experience come by and speak with Zeke.

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Google May 3, 2022

This by far was the easiest process I’ve ever experienced. Guisela my sales person was attentive, helpful and kind. She also made sure the vehicle was ready to test drive when I got there. No waiting at all. I liked that I felt no pressure and worked through everything thoroughly and quickly. Thank you!!

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Google May 1, 2022

Rafael is exceptional as well as the finance department. Rafael is such an amazing salesman and person! I recommend him and the dealership!

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Google Apr 30, 2022

Great Experience with Nick Siles, Thank you for your professionalism & patience with me to find a good fit for me !

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Google Apr 30, 2022

Very happy with the service Ezequiel Cervantes offered. Got the vehicle we were in the market for. At the payment we we were looking for.

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Google Apr 29, 2022

Best Experience, Ask for Oscar he'll guide and give you the best deal.

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Google Apr 29, 2022

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Google Apr 27, 2022

Very good service with Mr Rafael Peña 👍

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Google Apr 24, 2022

Caleb got me with the truck I want with the payments I wanted awesome experience!

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Google Apr 24, 2022

We had a great experience with Guisela she was very helpful and informative and we got to go home with with a brand new vehicle!!

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Google Apr 23, 2022

Great customer service. Nick siles really helped me out

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Google Apr 22, 2022

Was looking for an amazing vehicle and within our range thanks to the Help of Nick Siles he got right to the point and didn't try and up sale us to something that we didn't need. I highly recommend anyone looking for a reliable vehicle to swing by and ask for Nick.

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Google Apr 21, 2022

The best customer service experience today with Guisela everything went so smooth.

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Google Apr 20, 2022

Esequiel Cervantes did a great job. Was very helpful come see him at Bert Ogden Mercedes.

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Google Apr 20, 2022

NICK SOLD ME MY DREAM CAR YESTERDAY! HE LISTENED TO WHAT I WAS LOOKING FOR DROVE ME TO HARLINGEN TO LOOK AT THE CAR HE THOUGHT I WOULD LIKE. HE WAS ENTHUSIATIC, POSITIVE AND VERY POLITE. WE BOTH NEW I FOUND THE CAR THAT I HAD BEEN LOOKING FOR, FOR MONTHS. HE WAS PATIENT AND MADE SURE I WAS ABLE TO DRIVE OFF WITH MY CAR SAME DAY. HE PUT ALL MY FEARS TO REST AND GAVE ME ALL MY OPTIONS. IT WAS SO SMOOTH AND THE FINANCE MANAGER WAS SUPER CHILL AND ANSWERED ALL MY QUESTIONS. I HAD A ...

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Google Apr 17, 2022

Our car salesman Oscar Garcia made purchasing our vehicle an easy enjoyable experience! Oscar went above and beyond to get us into the car we wanted. Oscar is polite, professional, knowledgeable, and provides excellent customer service! I highly recommend Oscar Garcia to anyone looking to purchase a vehicle! Thank you Oscar! David & Milly 💖

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Google Apr 16, 2022

Excellent customer service. Rafael was really helpful in helping me get the car I wanted. Definitely would recommend this place for your vehicle purchase.

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Google Apr 16, 2022

I’m love with my truck 😍😍😍 Excelent customer service!! Thanks specially to Guisela who guided me through the process!

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Google Apr 16, 2022

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Google Apr 15, 2022

Fantastica experiencia en bert ogden con Mr.Rafael, el iso lo posible para encontrar un vehículo para mi y mi familia, Muchas Gracias 100 estrellas

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Google Apr 15, 2022

Excellent customer service by Nick Siles.

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Google Apr 15, 2022

Awesome place to go to for a car or truck. I loved the customer service. When you go look for a car ask for my uncle, Esequiel Cervantes for great deals. You won’t regret it.

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Google Apr 14, 2022

Great costumer service, thanks to Ezequiel Cervantes for helping find my perfect vehicle

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Google Apr 13, 2022

Great experience and customer service with our sales rep Eduardo Martinez. Thanks Bert Ogden

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Google Apr 13, 2022

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Google Apr 13, 2022

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Google Apr 10, 2022

Assisted very well with the team outside and the sales team especially by Rafael helped make it possible

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Google Apr 9, 2022

Worked with Nick SIles. Was very helpful got me great deal on a Tacoma. Mercedes Auto outlet.


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