Customer Testimonials

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Google Jan 15, 2022

The financing director really did a great job of explaining everything we needed to know when we purchased the vehicle.

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Google Jan 12, 2022

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Google Jan 2, 2022

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Google Jan 2, 2022

Was very happy with our experience at Bert ogden in Mercedes. He was very helpful with the whole process. He not sold us one car but 2. Great job Ruben . You will be recommended to all our friends.

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Google Jan 1, 2022

Had a great experience in purchasing my used truck. The salesman Caleb Cavazos did a great job and had excellent customer service. This is why I always buy my cars at Bert Ogden.

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Google Jan 1, 2022

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Google Dec 31, 2021

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Google Dec 30, 2021

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Google Dec 29, 2021

Best experience I've had buying a vehicle, no bs, no run around, Caleb was awesome in helping me through the process. Want a new vehicle? This is the place to get it.

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Google Dec 26, 2021

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Google Dec 19, 2021

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Google Dec 18, 2021

Best place in town for pre-owned vehicle's great prices and the best customer service I've experienced. I sincerely recommend Hugo G as a sales representative. Thank you Bert Ogden 👌👍

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Google Dec 12, 2021

My experience was great purchasing my first truck !! Ruben was my sales person he explained everything to us and got us the payment I was looking for he was a great help and very courtious I really recommend them thank you Dale Gas!!!

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Google Dec 8, 2021

Great service and they treat u like family

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Google Dec 7, 2021

Customer service was excellent. Very courtious. Would respectfull and knowladgable ruben was my sales rep thank you I really recommend them

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Google Dec 7, 2021

Gracias por el servicio excelente..gracias por su paciencia Hugo Guajardo.

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Google Dec 7, 2021

Very happy with the service from Hugo Guajardo and his team. Great customer service. Very patient and polite. Will definitely be buying another vehicle

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Google Dec 5, 2021

My experiance with Bert Ogden was great I got the truck I wanted in the price I needed my sales rep was Ruben he was great at explaining everything if you are looking for a great deal look for him thank you

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Google Dec 2, 2021

The salesperson was very professional and knowledgeable, just told what I was looking for and right away brought the truck that was soon to be mine ,great manager also would do business again very satisfied USMC Semper Fi

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Google Dec 1, 2021

wonderful customer service! Would definitely recommend. Ask for Ruben he's very helpful. 👌👌

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Google Dec 1, 2021

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Google Nov 28, 2021

as a first time car buyer, Ruben really made this process simple for us. He was super helpful and friendly.

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Google Nov 28, 2021

Awesome service very nice sales person treat you like family Ruben was a great help

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Google Nov 27, 2021

Guisela Castro is one of a kind. She was so helpful from beginning to end. She made my experience perfect!

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Google Nov 22, 2021

It's was buying a car! Nice salesmen Rey, all in all it was good!

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Google Nov 22, 2021

Eddie and Alma both took great care of me. This was the lowest stress car buying experience I've had. Even financing was super easy and all done. They gave me a fair deal and i got the car I wanted.

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Google Nov 19, 2021

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Google Nov 14, 2021

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Google Nov 14, 2021

My experience with Bert Ogden was great they helped me out to get a vehicle they were good at explaining everything and got me into a beautiful 2017 Hyundai Santa Fe my sales rep was Ruben I really recommend him if you need a Car thank you all Dale gas!!!!

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Google Nov 11, 2021

Amazing experience! I got the car I wanted for the price I wanted 🙂 very satisfied with my sales rep Ruben and finance manager Abby. Will definitely recommend.

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Google Nov 3, 2021

Had a awesome experience with ruben rosas. I was in and out within a couple of hours . I highly recommend this dealership to anyone looking for a car

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Google Oct 21, 2021

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Google Oct 20, 2021

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Google Oct 15, 2021

Thank you Guisela Castro for making our buying experience super easy. I appreciate the excellent customer service. I definitely recommend my friends to buy from you if they are in the market for a vehicle.

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Google Oct 13, 2021

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Google Oct 12, 2021

Norman was helpful and assisted in viewing the vehicle we wanted and walked us through options.

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Google Oct 3, 2021

Just purchased my first car with Normans help. Thank you listening to what I need and getting me a good deal. I wou

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Google Sep 30, 2021

I just bought my first car with Bert Ogden. Just want to thank you guys for giving me the opportunity to get my first car with you guys!! I love it!

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Google Sep 30, 2021

Great staff and service. Recommend to anyone looking for a vehicle in South Texas...

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Google Sep 28, 2021

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Google Sep 28, 2021

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Google Sep 28, 2021

Customer service was excellent. Outstanding very parient

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Google Sep 26, 2021

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Google Sep 26, 2021

Just purchased with Norman and Bert Ogden thank you for my making car purchase easy and stressless. Highly recommended this dealership

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Google Sep 25, 2021

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Google Sep 23, 2021

Just purchased a vehicle with Norman he great patience and customer service. Thank you!!

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Google Sep 21, 2021

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Google Sep 21, 2021

Experience was fast and easy with Ruben Rosas buying my buick enclave.

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Google Sep 15, 2021

Great communication, Great work ethic, Norman made sure we were satisfied with our purchase before signing to purchase vehicle. Super nice & friendly with customers. Highly recommended. Thank you Norman for great attitude & service!

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Google Sep 13, 2021

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Google Sep 11, 2021

Excellent service from my salesperson Norman Garcia. With a large selection of cars on the lot I was able to leave with a new car with low miles and all the features. Thank you Bert Ogden Outlet

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Google Sep 7, 2021

Today me and my husband purchased our new car a Jeep Compass at Bert Ogden!!Thank you Norman and Alex for your patience. We are extremely happy with our purchase. Thank you Bert Ogden

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Google Sep 7, 2021

Caleb was such an amazing help!!!! He kept the environment positive and stress free. I wasn't even planning on buying a car!!!! 5 billion stars plus just as many hugs!!!! 🤗

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Google Sep 5, 2021

Rey and Norman were ready to help Very courteous and helpful 👍👍

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Google Sep 2, 2021

Came in looking for a Genesis, ended uo taking a honda accord. Its what the wifey wanted🤷🏻‍♂️. Norman was very helpful.I had a wonderful experience with Norman & Martin. The guys were very thorough and knowledgeable. He was able to find the car that suitedthe wifeys needs. Thank you guys for your help.🙏🏻

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Google Sep 2, 2021

Me and my husband just completed our purchase. Norman Garcia was very attentive and courteous in assisting us select our vehicle .

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Google Aug 29, 2021

Norman was very helpful and patient with me choosing the car I wanted, helped me browse the vehicle selections available within my budget. In the end I’m very satisfied with the help I was given.

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Google Aug 28, 2021

Had a great experience with Norman. He worked hard to find me something that day that fit my budget and I love. He was very polite and knew exactly what he was talking about. I didn't leave with the same headache I normally do after car shopping. Definitely satisfied with the service I received!

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Google Aug 26, 2021

Fue un placer para mi y para mi mami, hacer la primera compra en Bert Ogden y también fue un placer q Eduardo nos atendiera por su amabilidad y experiencia con sus clientes , súper recomendado , Gracias Eduardo por tus atenciones y nosotras Felices con nuestro Jeep Renegade 🙏🏻👏🏻🎉

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Google Aug 26, 2021

Great Service! Norman helped my fiancé and I find our ideal car with great prices. We came all the way from Kingsville and it was definitely worth it 🙂

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Google Aug 26, 2021

Ruben Rosas was down to earth and make the process easy. Got the exact car we wanted! The staff was patient and treated us very well. 100% recommend Burt Ogden outlet in Mercedes!

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Google Aug 21, 2021

customer service was what I expected, got a great payment. Recommended, ask for Guisela

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Google Aug 21, 2021

Just purchased my first vehicle with Bert Ogden. Thank you Norman and Alex for your help. I would highly recommend anyone to give Bert Ogden Mercedes Outlet a try you can really trust these guys!

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Google Aug 21, 2021

I wanna thank Eduardo Martinez for helping me out on purchasing my new vehicle, he went above and beyond to get what I was looking for thanks for the great service you provided me with! Highly recommend Bert Ogden in Mercedes Texas 👍🏽

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Google Aug 21, 2021

Great customer service got everything I wanted and recommend anyone to come here sales rep Ruben Rosas to help you out all around great service

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Google Aug 20, 2021

Found the truck I have been looking for they helped me out and got the vehicle of my dreams If you want a great deal look for Ruben was my sales Rep…he helped me out so much and was so easy buying a truck with himThank you guys Dale Gas!!

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Google Aug 18, 2021

Thank you, Erick! For all your help, patience, and kindness. God bless!

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Google Aug 17, 2021

Very helpful and courteous staff. Helped me to solve a problem quick and easy

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Google Aug 15, 2021

Ruben Rosas was extremely helpful, patient and professional. He helped us find and locate the perfect car for our family. We felt very comfortable working with him. Thank you so much Ruben!!! Maria in the finance department was also very helpful, nice professional and extremely thorough in her explanation of forms. Thanks!!!

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Google Aug 15, 2021

Had a wonderful experience with Ruben when purchasing our vehicle. Very knowledgeable when it came to showing the vehicle. He helped us shop for what we were looking for and got our monthly payment to the same price point we wanted. Highly recommend for anyone wanting to get their next vehicle. Definitely will be coming back with him. Excellent!!

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Google Aug 14, 2021

Great customer services Helped out on what I was looking for awesome job! Ruben Rosas

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Google Aug 12, 2021

I received great customer service from Erick Lopez.

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Google Aug 12, 2021

Very happy with the customer service I received today. Ask for Norman the salesman and Alex manager. I’m a first time buyer and I had wonderful experience purchasing my first vehicle. Thank you Bert Ogden Mercedes!!

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Google Aug 11, 2021

Had a very pleasant car buying experience. Thank you Erick Lopez for making the purchase such an easy process and to our convenience. Loving my new Santa Fe. Definitely recommend!

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Google Aug 11, 2021

My experience with Bert Ogden was great I Got the vehicle I wanted in the price range I wanted My sales Rep was Ruben he was awesome explained everything really recommend him thank you for my 2018 Buick Encore ❤️❤️

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Google Aug 11, 2021

My experience in buying my first vehicle today with Ruben was 100% recommended and awesome, we totally loved it! ❤️❤️❤️❤️

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Google Aug 8, 2021

Ignacio and Eduardo made my car buying experience so easy and comfortable and made sure I got into the payments I wanted.

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Google Aug 8, 2021

Had the best first time experience buying a car at Bert Ogden. Norman answers every single question I had about the car and provided me with everything I needed. Best experience ever. Norman was best man very helping and making this first time purchase easy for me.

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Google Aug 6, 2021

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Google Aug 6, 2021

I just purchased a car and i want to thank Erick Lopez. Theres no catch with him, he cut to the chase and straight to the point, he really helped me alot, no run arounds just to try to make a sale. He actually cares and i recommend him 100% thank you again!

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Google Aug 5, 2021

Norman Garcia is the sales representative who helped me today August 5, 2021 and it was a great experience. He helped me choose my options and made my purchase very smooth, he was very nice and helpful. I have purchased my vehicle and had a great experience. Thank you Norman!

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Google Aug 5, 2021

I absolutely enjoyed my shopping experience here with sales guy Ruben Rosa's. I was nervous about buying a car for my daughter but he made it easy and painless. Inrecommend him if you come to Bert Ogden Mercedes!

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Google Aug 3, 2021

Sales Person did a great job finding what we wanted based on what was pulled from computer, only issues we had was that after closing the finance process we felt like we were pushed aside and was with new customers. I had a few questions on how to locate and work the new options we requested and sales person was rushing back to new customers.

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Google Aug 1, 2021

thank you Norman, Caleb, and Bert Ogden for helping me get my truck for work!!! Would highly recommend this dealership

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Google Aug 1, 2021

I had been searching for a car for the longest time , and finally today somebody was really great helping me out his name is Ruben he helped me with the monthly payments I wanted and with a 0 down loved his costumer service .

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Google Jul 30, 2021

Great customer service!! Staff was courteous and friendly. We worked with Norman and he was awesome!! He went above and beyond my expectations. Got me approved and out the door with my Certified Pre-owned SUV! Looking for a used vehicle, talk to Norman.

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Google Jul 29, 2021

I got instantly helped by Norman. He helped me find something better than what I was looking for and still an affordable price range! I would recommend this place for 1st time buyers. He answer any questions I had and was very helpful!

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Google Jul 28, 2021

Want to give a big thank you to Erick on helping us purchase our first vehicle! I highly recommend everyone go to him for any help! Very good salesman!

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Facebook Jul 27, 2021

Rey García was a great help yesterday helped me get my crystler 300 I truly appreciate everything he was amazing

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Google Jul 26, 2021

Today I purchased my first car with Bert Ogden and thanks to Norman Garcia the salesman and Alex the salesmanager I got the deal I was looking for! Thank you guys for your help I had wonderful expierence. The process was stress free and pleasant. I highly recommend this dealership!

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Google Jul 25, 2021

Norman is the best salesman!! I strongly recommend y'all go to him for your car needs. He was very attentive and kind; and as a first time buyer, it was really reassuring to have someone break down the basics in a way I could understand.

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Facebook Jul 24, 2021

It’s simple.. They get the job done💯


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