Customer Testimonials

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Google Sep 26, 2021

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Google Sep 26, 2021

Just purchased with Norman and Bert Ogden thank you for my making car purchase easy and stressless. Highly recommended this dealership

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Google Sep 25, 2021

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Google Sep 23, 2021

Just purchased a vehicle with Norman he great patience and customer service. Thank you!!

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Google Sep 21, 2021

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Google Sep 21, 2021

Experience was fast and easy with Ruben Rosas buying my buick enclave.

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Google Sep 15, 2021

Great communication, Great work ethic, Norman made sure we were satisfied with our purchase before signing to purchase vehicle. Super nice & friendly with customers. Highly recommended. Thank you Norman for great attitude & service!

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Google Sep 13, 2021

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Google Sep 11, 2021

Excellent service from my salesperson Norman Garcia. With a large selection of cars on the lot I was able to leave with a new car with low miles and all the features. Thank you Bert Ogden Outlet

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Google Sep 7, 2021

Today me and my husband purchased our new car a Jeep Compass at Bert Ogden!!Thank you Norman and Alex for your patience. We are extremely happy with our purchase. Thank you Bert Ogden

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Google Sep 7, 2021

Caleb was such an amazing help!!!! He kept the environment positive and stress free. I wasn't even planning on buying a car!!!! 5 billion stars plus just as many hugs!!!! 🤗

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Google Sep 5, 2021

Rey and Norman were ready to help Very courteous and helpful 👍👍

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Google Sep 2, 2021

Came in looking for a Genesis, ended uo taking a honda accord. Its what the wifey wanted🤷🏻‍♂️. Norman was very helpful.I had a wonderful experience with Norman & Martin. The guys were very thorough and knowledgeable. He was able to find the car that suitedthe wifeys needs. Thank you guys for your help.🙏🏻

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Google Sep 2, 2021

Me and my husband just completed our purchase. Norman Garcia was very attentive and courteous in assisting us select our vehicle .

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Google Aug 29, 2021

Norman was very helpful and patient with me choosing the car I wanted, helped me browse the vehicle selections available within my budget. In the end I’m very satisfied with the help I was given.

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Google Aug 28, 2021

Had a great experience with Norman. He worked hard to find me something that day that fit my budget and I love. He was very polite and knew exactly what he was talking about. I didn't leave with the same headache I normally do after car shopping. Definitely satisfied with the service I received!

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Google Aug 28, 2021

Great experience and great service.

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Google Aug 26, 2021

Fue un placer para mi y para mi mami, hacer la primera compra en Bert Ogden y también fue un placer q Eduardo nos atendiera por su amabilidad y experiencia con sus clientes , súper recomendado , Gracias Eduardo por tus atenciones y nosotras Felices con nuestro Jeep Renegade 🙏🏻👏🏻🎉

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Google Aug 26, 2021

Great Service! Norman helped my fiancé and I find our ideal car with great prices. We came all the way from Kingsville and it was definitely worth it 🙂

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Google Aug 26, 2021

Ruben Rosas was down to earth and make the process easy. Got the exact car we wanted! The staff was patient and treated us very well. 100% recommend Burt Ogden outlet in Mercedes!

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Google Aug 21, 2021

customer service was what I expected, got a great payment. Recommended, ask for Guisela

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Google Aug 21, 2021

Just purchased my first vehicle with Bert Ogden. Thank you Norman and Alex for your help. I would highly recommend anyone to give Bert Ogden Mercedes Outlet a try you can really trust these guys!

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Google Aug 21, 2021

I wanna thank Eduardo Martinez for helping me out on purchasing my new vehicle, he went above and beyond to get what I was looking for thanks for the great service you provided me with! Highly recommend Bert Ogden in Mercedes Texas 👍🏽

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Google Aug 21, 2021

Great customer service got everything I wanted and recommend anyone to come here sales rep Ruben Rosas to help you out all around great service

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Google Aug 20, 2021

Found the truck I have been looking for they helped me out and got the vehicle of my dreams If you want a great deal look for Ruben was my sales Rep…he helped me out so much and was so easy buying a truck with himThank you guys Dale Gas!!

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Google Aug 18, 2021

Thank you, Erick! For all your help, patience, and kindness. God bless!

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Google Aug 17, 2021

Very helpful and courteous staff. Helped me to solve a problem quick and easy

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Google Aug 15, 2021

Ruben Rosas was extremely helpful, patient and professional. He helped us find and locate the perfect car for our family. We felt very comfortable working with him. Thank you so much Ruben!!! Maria in the finance department was also very helpful, nice professional and extremely thorough in her explanation of forms. Thanks!!!

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Google Aug 15, 2021

Had a wonderful experience with Ruben when purchasing our vehicle. Very knowledgeable when it came to showing the vehicle. He helped us shop for what we were looking for and got our monthly payment to the same price point we wanted. Highly recommend for anyone wanting to get their next vehicle. Definitely will be coming back with him. Excellent!!

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Google Aug 14, 2021

Great customer services Helped out on what I was looking for awesome job! Ruben Rosas

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Google Aug 12, 2021

I received great customer service from Erick Lopez.

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Google Aug 12, 2021

Very happy with the customer service I received today. Ask for Norman the salesman and Alex manager. I’m a first time buyer and I had wonderful experience purchasing my first vehicle. Thank you Bert Ogden Mercedes!!

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Google Aug 11, 2021

Had a very pleasant car buying experience. Thank you Erick Lopez for making the purchase such an easy process and to our convenience. Loving my new Santa Fe. Definitely recommend!

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Google Aug 11, 2021

My experience with Bert Ogden was great I Got the vehicle I wanted in the price range I wanted My sales Rep was Ruben he was awesome explained everything really recommend him thank you for my 2018 Buick Encore ❤️❤️

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Google Aug 11, 2021

My experience in buying my first vehicle today with Ruben was 100% recommended and awesome, we totally loved it! ❤️❤️❤️❤️

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Google Aug 8, 2021

Ignacio and Eduardo made my car buying experience so easy and comfortable and made sure I got into the payments I wanted.

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Google Aug 8, 2021

Had the best first time experience buying a car at Bert Ogden. Norman answers every single question I had about the car and provided me with everything I needed. Best experience ever. Norman was best man very helping and making this first time purchase easy for me.

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Google Aug 6, 2021

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Google Aug 6, 2021

I just purchased a car and i want to thank Erick Lopez. Theres no catch with him, he cut to the chase and straight to the point, he really helped me alot, no run arounds just to try to make a sale. He actually cares and i recommend him 100% thank you again!

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Google Aug 5, 2021

Norman Garcia is the sales representative who helped me today August 5, 2021 and it was a great experience. He helped me choose my options and made my purchase very smooth, he was very nice and helpful. I have purchased my vehicle and had a great experience. Thank you Norman!

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Google Aug 5, 2021

I absolutely enjoyed my shopping experience here with sales guy Ruben Rosa's. I was nervous about buying a car for my daughter but he made it easy and painless. Inrecommend him if you come to Bert Ogden Mercedes!

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Google Aug 3, 2021

Sales Person did a great job finding what we wanted based on what was pulled from computer, only issues we had was that after closing the finance process we felt like we were pushed aside and was with new customers. I had a few questions on how to locate and work the new options we requested and sales person was rushing back to new customers.

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Google Aug 1, 2021

thank you Norman, Caleb, and Bert Ogden for helping me get my truck for work!!! Would highly recommend this dealership

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Google Aug 1, 2021

I had been searching for a car for the longest time , and finally today somebody was really great helping me out his name is Ruben he helped me with the monthly payments I wanted and with a 0 down loved his costumer service .

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Google Jul 30, 2021

Great customer service!! Staff was courteous and friendly. We worked with Norman and he was awesome!! He went above and beyond my expectations. Got me approved and out the door with my Certified Pre-owned SUV! Looking for a used vehicle, talk to Norman.

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Google Jul 29, 2021

I got instantly helped by Norman. He helped me find something better than what I was looking for and still an affordable price range! I would recommend this place for 1st time buyers. He answer any questions I had and was very helpful!

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Google Jul 28, 2021

Want to give a big thank you to Erick on helping us purchase our first vehicle! I highly recommend everyone go to him for any help! Very good salesman!

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Facebook Jul 27, 2021

Rey García was a great help yesterday helped me get my crystler 300 I truly appreciate everything he was amazing

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Google Jul 26, 2021

Today I purchased my first car with Bert Ogden and thanks to Norman Garcia the salesman and Alex the salesmanager I got the deal I was looking for! Thank you guys for your help I had wonderful expierence. The process was stress free and pleasant. I highly recommend this dealership!

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Google Jul 25, 2021

Norman is the best salesman!! I strongly recommend y'all go to him for your car needs. He was very attentive and kind; and as a first time buyer, it was really reassuring to have someone break down the basics in a way I could understand.

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Facebook Jul 24, 2021

It’s simple.. They get the job done💯

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Google Jul 23, 2021

Had a wonderful experience with Ruben when purchasing our vehicle. Very knowledgeable when it came to showing the vehicle. Helped us get our monthly payment to the same price point we wanted. Highly recommend for anyone wanting to get their next vehicle. Definitely will be coming back with him.

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Google Jul 18, 2021

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Google Jul 13, 2021

Thank you Norman Garcia for welcoming us to Bert Ogden from the minute we walked in and for helping us find the car we were looking for.

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Google Jul 8, 2021

I had been looking to buy a vehicle for about 3 years and everywhere I went it was always the same that I needed a co signer. I want to try to do it on my own to feel that sense of accomplishment and I found it there with Bert Ogden Auto Outlet in Mercedes.They treated me and my daughter like family my sales person was new but he did an amazing job who would have known it was his first sale and my very first time buying a vehicle with a main car dealership it was bitter sweet moment ...

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Google Jul 8, 2021

Staff was very welcoming,Thanks to Norman Garcia i was able to find what i was looking for, definitely will be back soon!!! He listened to what i want and got me what i needed!

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Google Jul 8, 2021

(Translated by Google) Excellent and excellent Ruben Rosas took care of us and I found what I wanted (Original) Excelente y nos atendió excelente Ruben Rosas y encontré lo que quería

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Google Jul 7, 2021

Great deals and awesome employees 👏. Work with you a lot.

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Google Jul 6, 2021

The service was great. Norman the sales guy and martin in finance made the process of buying a car stress free.

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Google Jul 4, 2021

Great experience. The staff was very helpful and answered all my questions. Ruben Rosas explained eveything in great detail and didn't hide any of the math.

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Google Jul 3, 2021

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Google Jul 1, 2021

A big thank you too Norman and Bert Ogden In Mercedes very good salesman and staff thank you guys for helping my Dad purchase with his awesome GMC Denali Acadia!

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Google Jul 1, 2021

Erick Lopez was very helpful and committed to helping my son find a vehicle. Great service and good people.

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Google Jun 29, 2021

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Google Jun 27, 2021

(Translated by Google) My experience was the best. With Bert Ogden Auto Outlet at Mercedes they helped me buy my GMC Sierra, my salesperson was Rubén, I highly recommend it if you are looking for a car, go with him, thank you Rubén for your help (Original) Mi experiencia fue de lo mejor Con Bert Ogden Auto Outlet en Mercedes me ayudaron a comprar mi GMC Sierra mi vendedor fue Rubén lo recomiendo mucho si buscan un auto vallan con el gracias Rubén por tu ayuda

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Google Jun 27, 2021

Very good sales men he was super nice and had good conversations and he was very understanding my very first time getting a car with a dealership they helped me when no one would do thank you so much to Efren Garza :))

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Google Jun 24, 2021

I had a great experience, Caleb is a great salesman and got me a great deal on my Buick encore

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Google Jun 24, 2021

⭐A big thank you to Sales Norman Garcia and his team ! You listened carefully to our needs as a family and got us into exactly what we needed. If you want excellent customer service and great prices this is the place to go.. Thanks for your patience and kindness with our family God bless you🙏... ⭐Ask for Norman Garcia ⭐

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Google Jun 23, 2021

Everything was great.my experience was welcome and easy.

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Google Jun 22, 2021

Thank you Erik Lopez for helping my wife and I with our first time purchase and getting our dream car!! Definitely relying on him for our future car purchases😊

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Google Jun 20, 2021

Great experience. Ask for Caleb , fast and easy experience .

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Google Jun 18, 2021

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Google Jun 16, 2021

My experience was great with Bert Ogden my sales person explained everything to me he was really helpful and understanding His name was Ruben…if you want a great deal look for him bien recomendado gracias por mi 2015 Rogué #Dale gas

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Google Jun 16, 2021

If you're ever looking to purchase a vehicle I greatly recommend you go to Bert Ogden Auto Outlet in Mercedes Texas I had the best experience the staff are very friendly and helpful.I recommend asking for Caleb he went above and beyond to help me.Thank you so much Caleb for everything you did for me and my family we greatly appreciate it.

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Google Jun 15, 2021

Great experience, the best car deals in the valley!!

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Google Jun 15, 2021

Staff is friendly and ready to assist but be aware of the hours of operation here at the outlet spot....open until 830 not 10 like the Google shows!!! The staff is ready for your questions and allows you to converse with your party before asking for answer.

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Google Jun 13, 2021

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Google Jun 12, 2021

Salesman caleb did a great job and got me a great deal highly recommend going with him to look at a vehicle again in the future

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Google Jun 12, 2021

I had a great experience with Ruben Rosaa. He got me the vehicle I wanted and the payment I wanted. Bert Ogden auto Outlet is a great place to purchase your next vehicle.

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Google Jun 10, 2021

Ruben Rosa's was a great help on helping us thank you

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Google Jun 10, 2021

(Translated by Google) Excellent (Original) Exelente

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Google Jun 8, 2021

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Google Jun 8, 2021

We can’t thank erick enough for making this experience easy and smooth. He was very informative and we even learned some new things from him. He is doing a great job and again thank you Erick we love our car.

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Google Jun 8, 2021

My experience with Bert Ogden was great I got the truck I wanted and the best price my salesmen was Ruben he was great he explained everything and did everything to get me the best deal ... if you need a car look for Ruben he will get you a great deal 👍 👌

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Google Jun 7, 2021

Thank You Erick for an exceptional efficient service. He gave me the best options for our vehicle.

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Google Jun 6, 2021

Great people, weren't pushy trying to sell you whatever they had in stock. At the end of the day I left with what I wanted. Happy.

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Google Jun 5, 2021

Got the car I wanted , thanks the a good friend Ruben rosas

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Google Jun 4, 2021

Good customer service..And when ready to purchase a vehicle they are ready n willing to work with you

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Google Jun 3, 2021

Rafael Peña Rangel, was of great help with our purchase . Will definitely recommend to others !

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Google Jun 1, 2021

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Google Jun 1, 2021

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Google Jun 1, 2021

(Translated by Google) Excellent attention, quick treatment, good prices, Mr. Rafael Peña assisted me very kindly and brought my truck to my house .. thank you very much for everything (Original) Excelente atención, trato rápido, buenos precios me atendió el Sr. Rafael Peña muy amable y me trajo mi camioneta a mi casa.. muchísimas gracias por todo

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Google May 30, 2021

This is our 2nd purchase within a 3 month gap! Alma was so friendly and went above and beyond, she worked with us for 3 days to get us a deal we were comfortable with! Thank you Bert Ogden Mercedes .💯🤍

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Google May 29, 2021

Very good service and fast paperwork thanks mr cavazos and the manager there everything went fast and easy.

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Google May 29, 2021

Great customer service!!! And very friendly. I highly recommend Erick Lopez as a sales consultant.

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Google May 29, 2021

my overall experience has been avery plesant. Guisela Castro, great customer service silla. She got me the challenger i was looking for! i highly recomend bert ogden in Mercedes Texas.

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Google May 28, 2021

We had a wonderful experience here and Ruben Rosas was very knowledgeable and courteous and did everything he could to ensure we left with a car.

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Google May 26, 2021

Great Experience! Erick Lopez is a professional salesman! Provides a friendly touch! Doesn't force a car on you just for the sake of a sale. Wants you to love your investment. Definitely recommend! Thank you very much to Erick Lopez!


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