Leave Us A Review

Choose a review platform below to leave a review for Bert Ogden Auto Outlet


Google Reviews | Bert Ogden Auto Outlet | Mercedes, TX

Google

 


Facebook Reviews | Bert Ogden Auto Outlet | Mercedes, TX

Facebook

 


Yelp Reviews | Bert Ogden Auto Outlet | Mercedes, TX

Yelp

 


Cars.com Reviews | Bert Ogden Auto Outlet | Mercedes, TX

Cars.com

 


CarGurus Reviews | Bert Ogden Auto Outlet | Mercedes, TX

CarGurus

 

Google logo
Google Nov 23, 2023

Juan Pablo helped me find the right vehicle for the right price. Friendly atmosphere

Google logo
Google Nov 23, 2023

Sales Rep named Juan P. Torres helped me and my father out and really worked with us on a deal.

Google logo
Google Nov 19, 2023

Excellent service and very good prices for vehicles 😀👍🏼

Google logo
Google Nov 15, 2023

Juan Paulo Torres helped me get my new truck he took care of me and when I asked to take care of financing he made sure to accommodate me to the numbers I liked

Google logo
Google Nov 14, 2023

Google logo
Google Nov 14, 2023

(Translated by Google) Very good work.. (Original) Muy buen Trabajo..

Google logo
Google Nov 13, 2023

Excellent service, good prices, and process was easy and fast.

Google logo
Google Nov 5, 2023

I had been looking for a fair price vehicle for my son for about 3 months now. I finally went in to actually speak to someone and I was approached by Francisco. He was so friendly and so patient with me and all my questions and specific requests. He’s message me periodically when vehicles would come in that he thought I might like. Finally one day I saw a Hyundai and I thought o really liked it. My husband and I went in asked for Francisco and well long story short we bought two Hyundais and we received the best ...

Google logo
Google Nov 5, 2023

My experience here was good. Evelyn helped us out and did a wonderful job 🙂

Google logo
Google Nov 3, 2023

Google logo
Google Oct 29, 2023

Google logo
Google Oct 27, 2023

I had a good experience with Bert Ogden Auto Outlet. They were very helpful and made sure I was satisfied with my vehicle. I will most definitely come back again.

Google logo
Google Oct 26, 2023

Really nice young man came out and helped me answer my questions gave me his card.

Google logo
Google Oct 24, 2023

Great and attentive staff. Very knowledgeable will answer any questions you may have.

Google logo
Google Oct 15, 2023

If I could put more than 5 stars, I would. Outstanding customer service from Juan Ramirez to Andres and everyone in between! Thank y'all🙏🏻

Google logo
Google Oct 15, 2023

My parents got a car from here and they were excellent with service and very helpful…

Google logo
Google Oct 14, 2023

Very helpful! Made the process super easy!

Google logo
Google Oct 13, 2023

Juan was awesome...in and out with our vehicle....my daughters 16 birthday surprise

Google logo
Google Oct 12, 2023

(Translated by Google) Hector helped me find the perfect truck!! And all the managers are very kind. Thank you very much 10 out of 10!! (Original) Hector me ayudo a encontrar la camioneta perfecta!! Y todos los gerentes muy amables Muchas gracias 10 de 10!!

Google logo
Google Oct 11, 2023

Juan was my salesman. He was very knowledgeable about the vehicle and answered all my questions. Very good experience. Definitely recommend.

Google logo
Google Oct 10, 2023

I am blessed to have been able to buy my first car today. Juan was able to help me find the vehicle I really liked and was within my budget. 😁 I recommend coming here and asking for Juan, he was a great help!

Google logo
Google Oct 5, 2023

Great service.

Google logo
Google Oct 5, 2023

Was looking for a truck for a while and finally found exactly what I was looking for and Brianne Garza and her team were able to get me the F150 I wanted and at the price I was looking for aswell 10 out of 5 stars and will be coming back for another vehicle in the future thanks yall 🤙

Google logo
Google Oct 1, 2023

(Translated by Google) I liked the service I didn't feel pressured (Original) Me gusto el servicio no me sentía presiónnado

Google logo
Google Oct 1, 2023

Great experience, friendly staff and very helpful. Will recommend to family and friends.

Google logo
Google Sep 29, 2023

Had wonderful service from Gerardo Marin helped us out plenty an did everything he needed an could to help us get into the vehicle I wanted

Google logo
Google Sep 27, 2023

Very good service, right to the point all the staff very helpful Gerry sat with me while the rest worked out the deal, for sure would go again

Google logo
Google Sep 27, 2023

Very friendly staff, good environment.

Google logo
Google Sep 26, 2023

Excellent service! Thank you Brianne Garza!

Google logo
Google Sep 24, 2023

Thank you so much to our salesman Juan Ramirez our experience was one of a kind! we appreciate all your help!

Google logo
Google Sep 24, 2023

I had the help of Bri and she was able to help me find the vehicle that best suited me and my family. She was very informative and answered all my questions. I would highly recommend her to anyone that is looking for a vehicle!

Google logo
Google Sep 24, 2023

Thank you Madelyn R. @ Bert Ogden auto outlet for helping us all the way!

Google logo
Google Sep 23, 2023

Google logo
Google Sep 17, 2023

Great experience with Brianne Garza. She was very helpful, answered all our questions, and got us in an amazing SUV. Will definitely be referring her to others looking for vehicles.

Google logo
Google Sep 17, 2023

Best experience with Brianne Garza. She did a great job with consulting us and getting us the vehicle.

Google logo
Google Sep 12, 2023

Google logo
Google Sep 12, 2023

Madelyn did an amazing job with our purchase

Google logo
Google Sep 9, 2023

Really appreciate all the help we got treated like if we were prior customers by Madelyn and all her coworkers they did far and beyo d to help us and got the deal done really recomend Bert Ogden in Mercedes Tx. Once again Thankyou to Madelyn and financial and managers that help out to make this deal on our dream truck.

Google logo
Google Sep 9, 2023

I recently had the pleasure of visiting Bert Ogden Outlet to explore their selection of vehicles, and I must say that the experience was outstanding. I was greeted with exceptional hospitality by their sales representative Juan. The Juan went above and beyond to assist me in finding the perfect vehicle to suit my needs. He took the time to understand my preferences and budget. What stood out the most was his genuine willingness to help and his friendly demeanor. Juan patiently answered all my questions and provided valuable insights into the different options available. His professionalism and dedication to customer ...

Google logo
Google Sep 9, 2023

Very friendly and helpful. Brianna and Madelyn were so patient and kind and made everything really smooth and understandable. I love how they met my needs! Thankful for my momma car 🙏🏻💕

Google logo
Google Sep 8, 2023

Excellent deal on 2022 GMC Canyon Denali. Shiny and bright when it was delivered to my doorstep in Brownsville. Juan was patient, never pushy. Finance officer was fair, and the back office was methodical and proficient.

Google logo
Google Sep 6, 2023

Google logo
Google Sep 5, 2023

Juan very helpful and kind

Google logo
Google Sep 3, 2023

I had a fantastic experience purchasing a used Hyundai Tucson from Bert Ogden Auto Outlet. Because of my credit, I didn’t anticipate being approved, but they made it happen. I began the approval process with Justin, who was outstanding and completed everything in a timely manner. Juan was very attentive and helpful throughout. He reviewed important vehicle details before walking us through the final finance process. Our finance rep, Andres was very personable. Great communication form the team throughout the process. Very pleased with my purchase and the whole Bert Ogden Auto Outlet experience.

Google logo
Google Sep 3, 2023

Very helpful and fast process in purchasing my vehicle.

Google logo
Google Sep 3, 2023

Madelyn treated us so well and our experience was pleasant! Thank you!

Google logo
Google Sep 1, 2023

I recently went into this dealership to help my son purchase his new vehicle From the get go that we get there we were greeted with smiles and great customer service…they were quick in answering our questions and they made our purchase a piece of cake I would highly recommend this dealership and I’m glad we made this our business place to buy vehicles from Thank You Bert Ogden Auto Outlet in Mercedes Texas

Google logo
Google Aug 29, 2023

I have had my Kia 2006 vehicle for almost two decades. Once I stopped at Bert Ogden Outlets, I fell in love with the Ford Edge. Juan Rodriguez made purchasing a vehicle so much easier. His customer service skills were like none other. I highly recommending stopping by and asking for Juan. You're in good hands. Thank you so much once again. I loved the vehicle.

Google logo
Google Aug 29, 2023

Great service!! Brianne gave us really great customer service and got me everything I wanted

Google logo
Google Aug 27, 2023

Brianne was super awesome!! I got my first vehicle here and she helped me through the process. I highly recommend asking for her when you come by. She explains everything very well and helps you with any questions you may have. Thank you again Brianne!

Google logo
Google Aug 26, 2023

Very good service and made things so easy and quick highly recommend this place

Google logo
Google Aug 26, 2023

Very great customer service, helped us out with all the questions we had, and we love our new car, thank you Juan and Francisco for you help.

Google logo
Google Aug 24, 2023

The sales man, Ismael Garcia, was extremely professional, helpful in answering our questions & never made us feel pressured. We have already and will continue to recommend him.

Google logo
Google Aug 20, 2023

Thelma Lopez asked me to express her gratitude for the excellent customer service she received while purchasing her vehicle on August 16, 2023. Her salesman was Ismael Garcia. She would highly recommend asking for him if you’re in the market for a vehicle. P

Google logo
Google Aug 20, 2023

Just bought my new truck, Brianne and Justin were great. I was in a hurry doing so many things. Even though they were busy. They took the time to answer all my questions and made everything so easy. Great Job keep it up guys !

Google logo
Google Aug 17, 2023

I had a great experience here at Bert Ogden in Mercedes with Mady! She was wonderful and did everything to help me get a vehicle I wanted. Highly recommend going to Bert Ogden in MERCEDES!!!!!!!

Google logo
Google Aug 13, 2023

(Translated by Google) Thank you very much for your attention in advance thanks to Mr. Esequiel for recommending us and Mr. Ismael for serving us and everyone In general... Bert ogden we found one we needed (Original) Muchas Gracias x sus atenciones de antemano gracias a Sr Esequiel x recomendarnos y al Sr Ismael x atendernos y a todos En gral .. Bert ogden encontramos onesecitabamos

Google logo
Google Aug 13, 2023

Maddy was amazing and very helpful on our vehicle selection!!! Thank you so much for everything... truly recommend her!!

Google logo
Google Aug 12, 2023

Highly recommend, ask for Brianne!! They are so helpful and willing to work with their customers they let me take my time with the deal and do things how i wanted to and never pressured or rushed me into making a purchase, Thank you so much to Brianne, Andy, Alex, & Nicolas for all your help!!

Google logo
Google Aug 10, 2023

(Translated by Google) Excellent service. (Original) Excelente servicio.

Google logo
Google Aug 8, 2023

Great deal and help

Google logo
Google Aug 4, 2023

Purchased my first car at Bert Ogden Auto Outlet and everyone made the experience very pleasant. Everyone was very helpful in explaining everything to me as a first time buyer. When I got there, Ismael attended us immediately and helped make sure we got the car we were looking for. Thank you to Juan, Alex and the finance team for working hard to find us the lowest rates. Really appreciate and thankful to have worked with everyone here.

Google logo
Google Aug 4, 2023

(Translated by Google) Good service from Mr. Esequiel Cervantes (Original) Buen servicio d sr Esequiel cervantes

Google logo
Google Aug 3, 2023

(Translated by Google) Thank you very much for the attention to Mr. Ismael Garcia. Right there in Bert Ogden we found what we were looking for, a family van. Also Thanks to Mr. Alejandro Aguilar for his help in obtaining our 2020 Ford Expedition. (Original) Muchas Gracias por la atención al Sr. Ismael Garcia. Justo ahí en Bert Ogden encontramos lo que estabamos buscando, una camioneta familiar. También Gracias a Mr. Alejandro Aguilar por su ayuda en obtener nuestra 2020 Ford Expedition.

Google logo
Google Aug 3, 2023

Had a great experience. Everyone was friendly especially brianne she helped me out with the whole process

Google logo
Google Aug 1, 2023

Awesome experience and Juan was very attentive to our needs and we will forever be grateful! Highly recommend if looking for a vehicle.

Google logo
Google Jul 30, 2023

I honestly, I have never had a salesman be as thorough and efficient as Justin. Everyone at the dealership is friendly, helpful and professional.

Google logo
Google Jul 25, 2023

Google logo
Google Jul 23, 2023

Google logo
Google Jul 23, 2023

Zeke Cervantes took care of me. Very professional and easy to work with. Great group at Bert Ogden.

Google logo
Google Jul 22, 2023

(Translated by Google) very good service!! Brianne was very attentive and respectful of the process. Couldn't have found a better person for the job... (Original) muy buen servicio!! Brianne fue muy atenta y respetuosa con el processo. No pudo aver mejor persona para el trabajo…

Google logo
Google Jul 22, 2023

Everyone was really helpful and very friendly. I would definitely recommend to my friends and family! Thank you Bert Ogden.

Google logo
Google Jul 20, 2023

I had been looking into purchasing a small suv and had found one at the location in Mercedes, upon arrival the staff was very nice and helpful, Juan was the one to attend to us the entire time, I explained what I was there to look at and he immediately let us know that the vehicle was being looked at by someone else and recommended another similar one, and the end I ended up with the one I wanted and Juan did an amazing job by being patient and understanding with my questions & concerns, he was very attentive during ...

Google logo
Google Jul 16, 2023

Thanks to Hector for the great customer service and making the process less stressful. I appreciate you guys!

Google logo
Google Jul 15, 2023

Thank you for your service, I was very pleased with the fast customer service I received from Justin.

Google logo
Google Jul 14, 2023

I had the pleasure of working with Juan to purchase a truck, and I cannot recommend their services enough. From start to finish, Juan was incredibly knowledgeable, patient, and helpful throughout the entire process. They took the time to understand my needs and preferences, and consistently provided me with options that fit within my budget and met my requirements. I would highly recommend them to anyone in the market for a new vehicle.

Google logo
Google Jul 11, 2023

(Translated by Google) Ezequiel Cervantes good attention, easy procedure, good service, good treatment. (Original) Ezequiel Cervantes buena atención, trámite fácil buen servicio, buen trato.

Google logo
Google Jul 9, 2023

Zeke was very helpful every step of the way. Got me to what I needed, totally recommend coming here and ask for him he’ll help you with anything. Thank you

Google logo
Google Jul 7, 2023

had a great experience here. esequiel c. helped me out to get a good deal!

Google logo
Google Jul 6, 2023

i came with my father in law victor hernandez to purchase his new ford explorer with esequiel cervantes the process fast and great highly recommended.

Google logo
Google Jul 5, 2023

My wife Alyssa Espinoza just purchased a vehicle with Esequiel Cervantes and he was the best customer service in helping us make the right decision. We absolutely loved and enjoyed the new feeling of getting our new vehicle. Thank you for your help we appreciate you!!!

Google logo
Google Jul 4, 2023

Purchased a vehicle with Juan and it was such smooth process. Thank you

Google logo
Google Jul 4, 2023

My first stop was bert ogden auto outlets, and thanks to Ezequiel Cervantes expertise as a sells person I got the truck I have always wanted, he answered all my questions and went out of his way to reassure me on everything I needed to know. Great person, very knowledgeable. Looking for a change in a vehicle! Don't hesitate, I recommend....

Google logo
Google Jul 2, 2023

Esequiel Cervantes provided excellent service when purchasing my new vehicle in bert ogden Mercedes outlet

Google logo
Google Jul 1, 2023

Zeke made it the best possible process of purchasing a vehicle! Great service, amazing expertise!

Google logo
Google Jun 30, 2023

It was great working with Zeke. Quick and excellent service. No hassle buying.

Google logo
Google Jun 25, 2023

Our salesman Juan Ramirez Rodriguez was very efficient and went above and beyond to make sure we were happy with our purchase. Thank you

Google logo
Google Jun 25, 2023

Zeke is great!!!! He helped with my purchase.

Google logo
Google Jun 23, 2023

Zeke did an awesome job he was quick and fast

Google logo
Google Jun 23, 2023

I had a really great experience with zeke the service was amazing. Zeke is willing to go above and beyond. The process was fast and sale took place really quick.

Google logo
Google Jun 20, 2023

Thankyou Justin Cantu for being so patient and helpful with us .

Google logo
Google Jun 20, 2023

Awesome experience. Juan the salesman did everything he could to make sure we left in the vehicle we wanted. He was phenomenal Nick the finance manager got us the payment we wanted and made things so EASY. I 100% recommend shopping at Bert Ogden Outlet Mercedes!

Google logo
Google Jun 20, 2023

Excellent customer service

Google logo
Google Jun 19, 2023

The sale man Esequiel Cervantes was very professional with his job. He explained everything with good detail with the payment and overall it was a good experience and it was fast

Google logo
Google Jun 18, 2023

This was quickest buying experience I have had. Seemless, professional and helpful.

Google logo
Google Jun 17, 2023

Great customer service and awesome service 👍

Google logo
Google Jun 13, 2023

100% recommendable. The treatment was first class and at no time was there any problem. Honorable Mention to Francisco who was the one who helped me throughout the process, a deal of 10

Google logo
Google Jun 10, 2023

Google logo
Google Jun 9, 2023

Zeke i s a perfect example of great sales person

Google logo
Google Jun 9, 2023