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What a great experience Stephanie, Justin and the rest of the team at Bert Ogden Auto Group provided. The were courteous, efficient, and very accommodating. They go out of their way to please the customer; truly no hassle and transparent. I would buy from them again and send my family and friends there.

Great Service! Raul was an amazing finance manager & im very satisfied with my second purchase here at Bert Ogden Auto outlet!

Thank you to Juan for all his help on getting me my new vehicle!!!!! Told him what I wanted and he went that extra mile to make it happen.

Service was great. Assisted me over the phone. Got paperwork done quick. Went in picked up the car and done! Fast and efficient! Would definitely purchase another vehicle again! Staff was friendly! They definitely work with you with pricing! Would 10/10 recommend.

(Translated by Google) Very friendly, excellent service 100% recommended (Original) Muy amables excelente servicio 100% recomendado

(Translated by Google) Thanks to the staff, with their kindness we feel satisfied with their service. Thanks to Juan, Roy and Adrián for their attention and patience with us, the help and advice was excellent THANK YOU!! (Original) Gracias al personal, con su amabilidad nos sentimos satisfechos con su servicio,Gracias a Juan , Roy y Adrián por su atención y su paciencia para con nosotros ,la ayuda y asesoramiento fue excelente GRACIAS!!

Excellent service! Saw what we wanted online, made an appointment, Joshua met us with the keys on hand, we checked it out, Hurory wrapped up the finance part and VOILA!! Easy peasy and satisfied! This was at the Mercedes location..💯% totally recommend 😃

Thank You Alexis Compean and team for all of your help! We are super excited!

Sales personnel took time to work with us to find a great deal on a vehicle and address questions and requests we had. Thank you.

Great service! Bentley our salesman was great at helping us find a great car for us, and Roy in Finance was great at explaining everything to us!

Had a great experience at Bert Ogden with Ernest Guevara was able show us inventory and find us what we were looking for thanks again would definitely go back great sales man

Bert Ogden was excellent to deal with. Lots of people have fears about vehicle buying, but Bert Ogden understands this and makes the process relaxed, informative, and satisfying. No problem recommending Bert Ogden. Dale Gas!

Great experience with a group of people who friendly and work hard to get a great deal. Thank you so much for your time and for all your help in getting me in my first car.

I had a good experience at Bert Ogden Outlet in Mercedes, Tx. Mr. Alex Aguilar , the manager helped me find a car.. and his salesman was very courteous and friendly.. The finance man was also top notch! Great people working at Bert Ogden / Mercedes, Tx.. Gloria Galvan.. a happy customer!

We had a great experience working with Juan, Roy and Carlos. The process in acquiring the vehicle was exceptional. Everything from start to finish was settled quickly and efficiently. I recommend visiting the Bert Ogden Outlet in Mercedes, they will definitely make things happen and you’ll be a satisfied customer as we are. Kudos to the whole team.

The sales person was very knowledgeable and helped me as much as possible. Worked to make sure that financing was able to meet my required budget

This place is great they help you to the very last detail and work with you in everything they can so you can feel great and comfortable. Frank and Carlos were amazing and worked with me and still are checking on us after we got our truck. Mr. Andy is just a great finance person he explained everything to us in detail and helped us so much we are very greatful for everything they have done.

This was my second time shopping at bert ogden. I was satisfied with the price and customer service and would highly recommend Juan Ramirez. I absolutely love my car and the warranty and gap insurance were given at a discount! I am very grateful.

Very great service! Alexis & Roy were very helpful, great experience 😊

Excellent service , very happy with the vehicle I got

Very good service

Mario the sales man and Carlos the manager took really good care of us today with our new vehicle purchase! Awesome service!

Great customer service. They helped with getting me on the road again.

Great professionalism

Thank you so much for your patience with me Andres, Alex, and Justin ! Dale Gas ! Thank you for being great at what you do no doubt !

Customer service was amazing. We were in and out with 2 vehicles. Thank you so much!!

Amazing customer service and they did everything possible to get me into the vehicle i wanted and the payment i wanted. They also went above and beyond to bring down my vehicle and got it delivered at 11:30pm. If you need any help speak with frank silva he will do his best to help you in any way possible

Extremely helpful

Excellent service. Francisco was very helpful explaining everything we needed to know to buy a car.Thank you Francisco and Bert Ogden

Friendly service, fair prices.. big shout out to Juan Alex and Santiago !!

It was a hot day to go vehicle shopping, but decided to give it one last stop. I saw what I needed, but was afraid of the cost. Personnel (Iris Cavazos) was so friendly & we felt like family. I loved that they were listening to 96.9 Cristian music. This was another confirmation for me that God brought us here. Thank you to all the people that helped us to make it possible to get a newer vehicle. 🚘 God bless you all! ❤️

Wonderful experience! Justin was very helpful as well as Santiago Balderas. Thank you.

Outstanding customer service, thanks for helping us out Francisco went above and beyond

My experience at Bert Ogden was and continues to be amazing. I’m never let down by the representatives that are there. My visit was very welcoming and they were very transparent. I believe the people in this place will do the best they can to make peoples dreams come true. Thank you Bert Ogden for the great experience. I am very pleased.

Sales person Alexis helped me out throughly. Made me feel like it was a right choice to start with that vehicle.

I really liked the service here.

I had the best experience ever!!! Fabulous service I highly recommend Justin and Adrian they were the Best...

(Translated by Google) The best service was provided by Juan Ramírez, very kind and very attentive, he helped us a lot until we were able to get the car we wanted! Thank you for your attention, we will be back soon! (Original) El mejor servicio fue brindado por Juan Ramírez, muy amable y muy atento, nos ayudó mucho hasta poder obtener el carro q queríamos! Grcss por las atenciones, volveremos pronto!

Juan was a big help. Everyone was so friendly and welcoming. He made the process very easy and stress free. Highly recommend.

Awesome experience! They went above and beyond to take care of me!! Will for sure buy another vehicle from Bert Ogden!

Some awesome people willing to work with you to sell you a vehicle even if it takes all night

If we could give them 10 Stars we would. Awesome team: Madelyn , Santiago and Carlos

FABULOUS selection of Certified Cars and Trucks. Helpful Sales Staff. Easy access

Excellent experience overall. Friendly staff and managers looking for ways to help their clients match their needs.

I love that they treat everyone with respect. Also that they had many options to choose from. They help you out alot. I definitely recommend this place.

Hello this is Ricardo my experience, I have nothing to say staff was very friendly. The only thing isthe chairs. Very uncomfortable chairs inside the building in Mercedes. We are there for a very long time and chairs don't help.

Paulo was great was able to leave happy with a great pre owned vehicle!

Recently financed a new vehicle with JP and had a very pleasant experience. Processing is much faster than other dealerships, we were in and out in little time. Suggested the dealership and salesman to family, who also made a purchase the following week at my suggestion. Will recommend friends and family to shop at this Bert Ogden moving forward. Thank you JP!!

Juan Paulo hooked it up. Get at him for the best deals. Definitely

Maddy, the sales person who helped me was very courteous. The finance manager, Andres was also very helpful. I had a good experience in purchasing the vehicle I wanted.

Staff was very helpful and understanding helped me lower my car payment and got to where I wanted it to be thanks to Juan Ramirez ! Who showed me the car and helped me get it . I Highly recommend coming here !

Nick helped us a lot ! Would recommend him 100% to everyone looking for a vehicle, outstanding customer service!!!! Love my new car!!!

Thanks a lot to our friend Erick Cuba Diaz for a great customer service and amazing overall experience.

Excellent service , Juan was very helpful and so was the finance manager Andres, they helped me get into the vehicle I wanted after looking for so long thank you definitely recommend!!

Just got my brand new 2024 KIA K5 and I couldn’t be more happy with it. Bert Ogden took such great care of me and made this whole process so easy. I also want to give a special thanks to Madelyn for helping me get into my brand new car. She made everything so smooth and simple; definitely going to recommend her to family for future car purchases. Thank you once again to Madelyn and the whole Bert Ogden team!

My salesman was great! Very friendly and professional. Asked me what I was looking for and made sure my expectations were met!

Juan Pablo was great at assisting us with our needs and very quick to move forward and get us out of the door. We were in and out in 2 hours as we were ready to travel back home to Florida. Great team

Bert Ogden has a great staff that works for him.I seen a truck online and I asked about it and immediately they called me back and they were very helpful with all my about it and by that afternoon everything was wrapped up and because I live in San Antonio and they are in the valley they were so gracious they delivered it to my house it was the best experience buying a vehicle from the salesman to the make ready shop I will definitely buy another vehicle from them and I'm telling all my family and friends ...

Juan Paulo Torres is an exceptional salesman. I went in to purchase a vehicle and he is very knowledgeable in his field.

I am thankful that i came to this dealership i got the truck that i always wanted and i want to give a shout out to JP he help me out great service and everything! Thank you guys for everything!

JP did a great job attending me! Thanks!

Very good service, answered all my questions, would recommend for those looking for a vehicle

Really recommend this place. I’ve gotten both my vehicles here and been really happy with them. Thanks Juan for the experience. From the time we arrived to our purchase of our new vehicle and for Mr. Aranda who made the works. Really nice personnel!!!

I found this place and just had to stop by didn’t expect to buy one but how they treat u here I drove off with brand new vehicle thanks Juan

Thanks to Juan Ramirez for being an Amazing sales representative. He was beyond helpful,& patient. He answered all my questions,& even went to the extent on getting a second opinion from upper management. I was able to finance a 2020 Chevrolet Malibu LT !! Definitely recommending Bert Ogden in Mercedes to Family,Friends,& Co-workers!

Alex and Juan were PHENOMENAL. They were so helpful and attentive during the entire process. Even made sure to call and remind us about some features for the truck after we’d already made the purchase. Would highly recommend.

We had a great experience getting our vehicle at Bert Ogden Auto Outlet. The salesman Juan Ramirez was very good to us, knowledgeable and overall very helpful. He stayed in touch with us until we found the truck we wanted. Andres Aranda helped us with the financing and he was able to get us the best deal. We really got to know them both this past week and we were pleased to do business with them. This is our first vehicle we have bought at Bert Ogden and we hope it won’t be the last. Great customer service!

Jp was really helpful. He helped me pick out a vehicle within my budget and was very patient with us.

Doing my oil change, with a coupon $39.99!

Mr. Torres helped me upgrade my truck thank you very much.

(Translated by Google) Excellent service, they helped me a lot, especially Mr. Andrés and Mr. refuge (Original) Excelente servicio me ayudaron demasiado en especial a mr. Andrés y Mr. refugio

Juan Pablo helped me find the right vehicle for the right price. Friendly atmosphere

Sales Rep named Juan P. Torres helped me and my father out and really worked with us on a deal.

Excellent service and very good prices for vehicles 😀👍🏼

Juan Paulo Torres helped me get my new truck he took care of me and when I asked to take care of financing he made sure to accommodate me to the numbers I liked

(Translated by Google) Very good work.. (Original) Muy buen Trabajo..

Excellent service, good prices, and process was easy and fast.

I had been looking for a fair price vehicle for my son for about 3 months now. I finally went in to actually speak to someone and I was approached by Francisco. He was so friendly and so patient with me and all my questions and specific requests. He’s message me periodically when vehicles would come in that he thought I might like. Finally one day I saw a Hyundai and I thought o really liked it. My husband and I went in asked for Francisco and well long story short we bought two Hyundais and we received the best ...